I have really hoped I wouldn't need to write this as Mark is a nice guy underneath and probably has reasons for this but my experience with him overall is dreadful.
His initial care and attention to detail made me believe he was completely trustworthy. What a fool I was! His design was measured wrong so things didn't fit, his design also put a sink in an impossible place so the electric sockets are now unusable behind a sink as the joiner had to change it on the day....
The microwave cupboard is too small for even the smallest microwave to fit in. And we have two unusable microwaves stuck in our loft as he never collected them. And no usable one in our kitchen.
His joiners cut up cupboard doors in error and almost two years on the promised replacements have never been provided leaving us with an unfinished kitchen. He left electric wires hanging down the wrong side of the cupboard so we had to get someone else to help and fit the extractor due to his team's errors.
He made numerous promises to make things right, mentioning cash flow as an issue so we sympathetic, mostly except once when I expressed my frustration, and eventually he just stopped communicating with us and completely blanks us which is most unprofessional and I recommend you avoid this business as I don't want you to have the same experience.
Paul Stevens
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December 09, 2024
They let me down badly. A design error was made and I am still waiting for it to be rectified. They ignore messages, calls and emails. A real let down and job unfinished.
arabella cornelius
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February 16, 2021
We wanted a sustainable, formaldehyde-free kitchen and OG kitchens offered a Miinus one that was no added formaldehyde, very low VOC, carbon neutral, fully recyclable, and its clever construction means it's light for transporting and handling. It's one of a kind.
I found that OG are also committed to sustainability which was so uplifting after a long search. Their service was excellent - very responsive to ideas, good at listening, great at coming up with a brilliant solution for a small space. Cost competitive and really beautiful.
We have lived with our kitchen for three months and it does everything it should, and more. Everything works, it looks stunning and is easy to clean.
Brilliant brilliant. Design, product, service, formaldehyde-free, sustainable kitchen - the whole package.
A note on formaldehyde free kitchens, if you're interested.
... Even the kitchen companies that market themselves as sustainable are still using products that contain at least some added formaldehyde, and even real wood kitchens are often made with mdf carcasses and if not they're pretty expensive. And if you think ply is ok, it's not really. Nearly all ply contains some added formaldehyde so you really have to look very carefully to find a genuine solution. Big companies often say they're working on formaldehyde but they're very vague on how much is in its products. It's just incredible how very difficult it is to get no-added formaldehyde in a kitchen! So the Miinus kitchen that OG offered was really the only way for me.Luckily the only option turned out to be a great one, with a fabulous supplier who really resonated with my sustainability principles. Phew.
#sustainablekitchens #formaldehydefreekitchens #lowVOCkitchens #circulareconomy
Jon Andrews
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April 11, 2022
We worked with Mark and his team on a complex kitchen project. They quality of their product and uniqueness of their eco friendly proposition was excellent. Through out the design process they came up with lot’s of practical and inventive ideas. Ultimately our project grew into one which required significant building works and we chose a different supplier. However, it was a very close call and Mark and his team were very customer focused and full of integrity throughout. Thank you.
D M
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June 21, 2023
I can't recommend this man highly enough, patient, knowledgeable, great ideas and will go through every question and his suggestions have been amazing, loving the design and movable island. Highly recommended
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I have really hoped I wouldn't need to write this as Mark is a nice guy underneath and probably has reasons for this but my experience with him overall is dreadful. His initial care and attention to detail made me believe he was completely trustworthy. What a fool I was! His design was measured wrong so things didn't fit, his design also put a sink in an impossible place so the electric sockets are now unusable behind a sink as the joiner had to change it on the day.... The microwave cupboard is too small for even the smallest microwave to fit in. And we have two unusable microwaves stuck in our loft as he never collected them. And no usable one in our kitchen. His joiners cut up cupboard doors in error and almost two years on the promised replacements have never been provided leaving us with an unfinished kitchen. He left electric wires hanging down the wrong side of the cupboard so we had to get someone else to help and fit the extractor due to his team's errors. He made numerous promises to make things right, mentioning cash flow as an issue so we sympathetic, mostly except once when I expressed my frustration, and eventually he just stopped communicating with us and completely blanks us which is most unprofessional and I recommend you avoid this business as I don't want you to have the same experience.
They let me down badly. A design error was made and I am still waiting for it to be rectified. They ignore messages, calls and emails. A real let down and job unfinished.
We wanted a sustainable, formaldehyde-free kitchen and OG kitchens offered a Miinus one that was no added formaldehyde, very low VOC, carbon neutral, fully recyclable, and its clever construction means it's light for transporting and handling. It's one of a kind. I found that OG are also committed to sustainability which was so uplifting after a long search. Their service was excellent - very responsive to ideas, good at listening, great at coming up with a brilliant solution for a small space. Cost competitive and really beautiful. We have lived with our kitchen for three months and it does everything it should, and more. Everything works, it looks stunning and is easy to clean. Brilliant brilliant. Design, product, service, formaldehyde-free, sustainable kitchen - the whole package. A note on formaldehyde free kitchens, if you're interested. ... Even the kitchen companies that market themselves as sustainable are still using products that contain at least some added formaldehyde, and even real wood kitchens are often made with mdf carcasses and if not they're pretty expensive. And if you think ply is ok, it's not really. Nearly all ply contains some added formaldehyde so you really have to look very carefully to find a genuine solution. Big companies often say they're working on formaldehyde but they're very vague on how much is in its products. It's just incredible how very difficult it is to get no-added formaldehyde in a kitchen! So the Miinus kitchen that OG offered was really the only way for me.Luckily the only option turned out to be a great one, with a fabulous supplier who really resonated with my sustainability principles. Phew. #sustainablekitchens #formaldehydefreekitchens #lowVOCkitchens #circulareconomy
We worked with Mark and his team on a complex kitchen project. They quality of their product and uniqueness of their eco friendly proposition was excellent. Through out the design process they came up with lot’s of practical and inventive ideas. Ultimately our project grew into one which required significant building works and we chose a different supplier. However, it was a very close call and Mark and his team were very customer focused and full of integrity throughout. Thank you.
I can't recommend this man highly enough, patient, knowledgeable, great ideas and will go through every question and his suggestions have been amazing, loving the design and movable island. Highly recommended